Birdnow Dealerships – Great Customer Service

At the Birdnow Family of Dealerships, the commitment to the customer means everything. With locations in Monona and Oelwein, they draw customers from as far away as Des Moines, and from all over Eastern Iowa, each one looking for the best in new and certified pre-owned cars in Iowa.


Owner Mark Birdnow says that big auto dealers usually advertise a lot, because they need that steady stream of new customers to replace all those one-time car buyers. He has built his dealership on the idea that return customers are the best measure of his success. “We advertise for new customers,” he explains, “as well as work hard to keep the ones we currently have.”

There’s a mistaken idea that that big car dealers somehow get better prices on the new cars they buy from the manufacturer, and that their savings are in turn is passed on to the customer. “That’s simply not true,” Mark Birdnow says.

The Birdnow inventory includes new Chevy, Buick, Ford, and Lincoln cars, trucks, SUVs and crossovers. Their inventory of certified pre-owned vehicles includes many makes.

The key to the success of the Birdnow Family of Dealerships is being easy to work with. Customers can always talk to a manager, or to Mark Birdnow himself. He even has his home number listed in the phone book. He is proud to say that his dealerships in Monona and Oelwein are big enough to have large vehicle inventories, but small enough to know their customers.

Visit here to check Birdnow Used Car Inventory


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